http://www.thecareerclinic.com/). We talked for a full hour on how to handle some of your most difficult workplace conversations, using concepts from my latest book How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work (AMACOM, 2009).
This was no softball author interview. Maureen, a fellow AMACOM author herself, regularly hosts guests ranging from bestseller Harvey Mackay to What Color Is Your Parachute? author Richard Bolles (one of her mentors), and in my case she went right for the tough questions: How do you fire someone? What do you say to someone who is gunning for you at work? How do you have a "strength-based" conversation when someone just blew off something really important, and you're pretty angry about it?
So how did I do? Well, you'll just have to listen - here's a link to a podcast of the full show (18MB): http://bit.ly/bsFj6X. But I will say that (a) I've rarely had more fun on an interview, (b) you will learn a lot of new things you can use right away in your own tough workplace conversations, and (c) I did get invited back. Enjoy!